PERSONAL EXECUTIVE ASSISTANT
TO KASSI UNDERWOOD
(REMOTE IS OK)

Thanks for your interest in the Personal Executive Assistant position!

Planet Kassi, Inc. is a global company that equips women to prosper financially and to be fully self-expressed in every area of life through edu-tainment, spiritual guidance, community, and live events.

The Personal Executive Assistant supports Kassi and protects the structure and systems of the business so she can focus on clients, connecting, and creativity. You manage her calendar, clients, network, and planned events.

Please apply if you are an efficiency-obsessed, problems-prevention focused initiative-taker who looooves managing the behind-the-scenes and forming warm relationships with clients (you will become a household name to Kassi’s students!) ~ and takes pride in doing so seamlessly and without errors. 

From an operational perspective, Planet Kassi values speed, accuracy, efficiency, problem-prevention, structure and a strong container within the business and for clients, SOPs that support scaling, thinking outside the box, warmth, and community. 

If you feel connected to our mission to equip women around the world to expand their financial capacity and be fully self-expressed, then we’d be thrilled and honored to have you join Team Kassi!

What The Best Candidate Brings:.

  • Integrity
  • 100% responsibility for completing their contribution each day 
  • A talent for carrying out all things organization, systems, scheduling, and communication with no errors
  • Super-human calendaring skills: critical thinking, planning/problem-prevention, and solid G-Cal implementation
  • An intuitive sense for anticipating and planning for Kassi’s personal needs 
  • A deep understanding of what it means to create container for clients and the importance of your role in this
  • Observation skills to notice when there is a glitch in the way things are being done and the initiative to bring it up to Kassi and suggest a new process (this applies especially if internal intentions aren’t being met, or you notice we can do something new to strengthen the container for clients or to deliver a more magical experience)
  • Ability to receive and to accurately implement verbal communication (as opposed to written instructions ~ Kassi sends most info over Voxer voice notes)
  • A sense of when the business pace is picking up, meeting that speed, and initiating ways you can provide more support during these times 
  • Excellent writing skills for warm communication and client care that represents our brand voice
  • Attention to detail
  • Strong problem-prevention skills (especially with calendaring and streamlining processes)
  • Accurate assessment of the urgency of a project or request
  • A super positive, can-do attitude ~ and recognizes and communicates to Kassi if more hands or hires are needed
  • A sense of important moments in the business and when it’s time to go above and beyond (healthy boundaries are respected, but rigidity and “punching a time clock” is not the vibe here).
  • Analytical skills  to determine when to apply an existing protocol, and when there is a new factor that would require communicating with the founder first
  • Quick turnaround on email
  • Ability to work independently, using excellent judgment to effectively make decisions as a leader
  • Discernment to manage confidential information
  • A track record for all of the above!

Typical Tasks Include:

  • Maintaining Kassi’s appointments/calendar flawlessly by planning and scheduling all personal and professional meetings, sessions, retreats, travel, and personal appointments, and sometimes changing all those at a moment’s notice
  • Handling email management and organization in the office inbox – communicating with clients, partnerships, and the founder, flagging important emails, etc. (Managing multiple email addresses.)
  • Managing and setting up emails for group programs and Kassi’s list via the larger email system
  • Repurposing email / social media content
  • Posting on social media and upkeeping IG stories daily
  • Scheduling podcast interviews with guests for Big Energy with Kassi Underwood
  • Coordinating Kassi’s appearances on podcasts, at events, and more
  • Retreat planning
  • Running client care by responding to client emails, inbox questions, partnership reachouts / opportunities and more ~ in the brand vibe and voice
  • Working with Kassi and/or other team members to create systems, plan launches, and run programs
  • Offering support to other team members with project assistance/coordination, launches, and organization.
  • Retreat assistance in-person, usually twice a year and often at international locations (your travel is covered)

The position starts at 12-15 hours per week.

Compensation: Competitive pay depending on experience and performance track record

Requirements:

  • Bachelor’s Degree preferred but not mandatory
  • 3-5 years experience as an Executive Assistant, Operations Manager, or in a fast-paced Virtual Assistant role.
  • iPhone with iPhotos, Voxer, Gmail, and social media apps
  • Experience working with managers and teams located remotely preferred.
  • Fluency in Google Drive (and keeping it organized).
  • Laptop with space + Microsoft Office
  • Impeccable organizational skills for all things logistical, scheduling, and email related.
  • Availability during regular business hours in ET, Monday through Friday 9:30 a.m. – 6 p.m. EST and sometimes on the weekend/after hours when needed.
  • Reliable high-speed internet access.
  • The flexibility to travel or commute to Kassi’s residence in NYC or to a retreat if needed (though this is a remote position and your home base can be anywhere)

Programming Languages & Softwares:

  • Acuity Scheduling
  • Google Drive
  • Kajabi
  • Dropbox
  • MS Office
  • Asana
  • Voxer
  • ActiveCampaign
  • Planoly
  • Canva
  • If you don’t know a software or program, can you learn it?

To apply, here are the exact next steps to take:

Please send an email to office [at] kassiunderwood [dot] com with the subject line “Your Name, Executive Assistant Application”, and please include the following info:

  1. A cover letter detailing why you are interested in the position and why you are the perfect candidate for the position.
  2. Your resume/CV with available start date.

Application Policy & Process:

We’ll respond to your submission if we believe you are a potential fit! All questions about the details of the position and compensation will be answered after we reach out to you to invite you to an interview.

If your submission is a stand-out, please expect to hear from us soon with details about the interview process.

We look forward to hearing from you!